Heather Ledeboer is the owner of Mom4Life.com and she is passionate about providing great customer service. She believes that not going above and beyond to make customers happy is a sure way to see your business suffer.
This 28 year old mother of two is creative and inspiring. Without any official marketing experience or training she is taking her online business to amazing levels. You are going to love hearing about her business and the creative way that she is implementing video to draw traffic and build excitement about her products.
You’ll hear a ‘Writing Tips’ segment from Melissa Ingold of Writing at Home in this week’s show and we would both love to hear your feedback on her info. If you like what Melissa is sharing and want to hear more, please let us know!
August 26th, 2007 at 11:15 pm
what a great show this week Kelly. I really enjoyed Melissa’s seggie!
And your guest was amazing! Such passion for what she does. I took a peak at her website and think it’s amazing.
I couldn’t find her blog, though. Could you point me into the direction of that?
And she mentioned she hates going to an about us page and never seeing any pictures or a real story about the mom behind the business…I was standing up applauding! I feel teh very same way as her…I wish more people would personalize their about pages.
Anyways, great show.
nell
August 27th, 2007 at 12:35 am
Her blog link is on her site all the way to the right – but I almost missed it myself ;)
http://blog.mom4life.com/
August 27th, 2007 at 11:48 pm
Oh, I know who she is! I know her from the mommy blogging community. I just didn’t realize it until you sent me to her blog.
August 28th, 2007 at 2:01 am
Hi Kelly! Thanks so much for having me on the show, I had such a great time talking with you. I can’t wait to do it again!
Hi Nell,
Thanks for your standing ovation ((giggle)) and for checking out my blog. That is so fun that you are already familiar with it! I hope you swing by and enter our contests!
Heather
Owner and Mom
http://www.mom4life.com
August 31st, 2007 at 6:00 am
Wonderful and refreshing chat on customer service. We LOVE our customers and this show is a great reminder that we need to let them know how much we appreciate them. I think I’m going to go back and listen again!